Workflow Audit
Most small operations have one workflow they quietly dread, and it usually grew by accident rather than by decision. The audit is a focused read of exactly that workflow: what happens now, where it leaks, what AI should and should not touch, and what I would build first. You arrive with a feeling that work is falling through the cracks. You leave with a map of exactly where, the risks named, and a fixed-scope recommendation you can act on, with me or without me.
In hand at the end:
- Current-state map
- Automation opportunities
- Risk and data notes
- Fixed-scope build recommendation
- Sunday night at the kitchen table, answering emails from Tuesday.
- Asking the room "did anyone get back to them?" and nobody knows.
- The process that only works because one person remembers how.